Privacy Policy

Effective Date: July 2025
Data Controller: Ann Evans

At Ann Evans Mortgage and Protection Advice, your privacy is important to us. This policy explains how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

This website is operated by Ann Evans, a UK-based independent mortgage and protection adviser.

Data Controller: Ann Evans
Contact Email: [Insert Email Address]
Website: https://annevansmortgages.co.uk

Ann Evans is an appointed representative of Immediate Mortgage Solutions Ltd, which is authorised and regulated by the Financial Conduct Authority.

2. What Personal Data We Collect

We may collect and process the following categories of personal data when you use our website or services:

Identification details: Name, date of birth, address, marital status
Contact details: Telephone number, email address
Financial details: Income, outgoings, employment status, credit history
Mortgage or insurance requirements
Technical data: IP address, browser type, operating system, and website usage data (via cookies)

We collect data when you:

Complete a contact form on our website
Communicate with us via email, telephone or post
Use our services or request a quotation
Consent to cookies or other tracking technologies

3. Lawful Basis for Processing

We will only use your personal data when the law allows us to. Most commonly, we will use your data under one or more of the following lawful bases:

Consent – where you have given clear permission for us to process your data
Contract – to provide you with mortgage or protection advice and services
Legal obligation – where we are required to comply with the law
Legitimate interests – to operate and improve our services in a proportionate way

4. How We Use Your Data

We use your personal data to:

Provide mortgage and protection advice
Submit applications to mortgage lenders or insurance providers
Comply with our legal and regulatory obligations
Communicate with you regarding your enquiry or application
Improve our website and user experience

We will never sell or share your personal data with third parties for marketing purposes.

5. Who We Share Your Data With

We may share your personal data with the following:

Mortgage lenders and insurance providers (as necessary to obtain quotes or submit applications)
Regulatory bodies such as the Financial Conduct Authority (FCA)
Our principal firm, Immediate Mortgage Solutions Ltd, and Mortgage Advice Bureau
Third-party service providers (e.g. IT support or data hosting services) – only under strict data processing agreements

All data shared is done so on a need-to-know and secure basis.

6. How We Store Your Data

We store your data securely in accordance with data protection legislation. Your information may be held on secure servers and may be stored electronically and/or in paper form.

We retain personal data only for as long as necessary:

To fulfil the purposes it was collected for
To satisfy legal, regulatory, and accounting requirements (typically for up to 6 years)

7. Your Data Protection Rights

Under UK GDPR, you have rights including:

Right to access – You can request copies of your personal data.
Right to rectification – You can ask us to correct inaccurate or incomplete data.
Right to erasure – You can request we delete your data under certain conditions.
Right to restrict processing – You can request we limit the use of your data.
Right to data portability – You can request we transfer your data to another provider.
Right to object – You can object to the processing of your personal data.

To exercise any of these rights, please contact Ann Evans using the contact information provided.

If you are not satisfied with our response, you can also contact the UK Information Commissioner’s Office (ICO):
https://ico.org.uk | 0303 123 1113

8. Cookies and Website Tracking

This website uses cookies to improve your browsing experience and to analyse website traffic. Cookies are small files stored on your device that help websites function effectively.

You can control your cookie preferences via your browser settings. For more information, please view our Cookie Policy.

9. Third-Party Links

This website may contain links to external websites. Please be aware that this privacy policy applies only to this website. We are not responsible for the privacy practices or content of third-party sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review this policy regularly to stay informed about how we are protecting your data.